Information & Declarations of Consent
After reading this brief summary, you will have an overview and a good basis for deciding how we handle your data.
1. Your private data that you have given us
– your first and last name
– given address and delivery address
– e-mail address (possibly telephone number?)
2. The transactions between you and us
– The log of all transactions between you and our website, such as purchases, payment methods, discounts used, etc,
– Any confirmation of your identity, such as photos or similar information,
– Any confirmation of your identity and other PRIVATE information you provide to us.
3. the above private information is required for the following purposes.
– the order, payment and delivery process
– the registration to the newsletter
– the creation of a wish list,
– the sending of a gift to someone,
– the claiming of discounts on a purchase,
– the processing of requests or inquiries that you send to us.
4. we will use the data you provide only for the following purposes
– for the processing and sending of your purchases from us,
– if desired, to send you our newsletter
– if desired, to send you offers tailored to your needs. You can easily revoke these mailings at any time.
Please note: If you come to us from other websites or are logged into social media during your visit to us, data also becomes your private data.We have no control over this, and if you do not agree with this linkage, it is necessary to regulate their handling of your PRIVATE information separately, for example by blocking or restricting.
General Terms & Conditions
§ 1 General, scope of application of the GTCs
1.1 All deliveries and services are provided exclusively on the basis of the following General Terms and Conditions (hereinafter “GTC”) in the version valid at the time of the order.
1.2 The contracting party is Alexander Müller (hereinafter “Seller”).
1.3 Customers within the meaning of these Terms and Conditions may be consumers (hereinafter “Customer”). Consumers within the meaning of the Terms and Conditions are natural persons who conclude contracts for a purpose that can predominantly be attributed neither to their commercial nor to their professional activity.
§ 2 Conclusion of the contract, conclusion of the contract
2.1 The offers and article presentations do not constitute a binding offer. Only your order is a binding offer according to § 145 of the German Civil Code (BGB), which we can accept. After sending the order, we will first send you an order receipt confirmation by e-mail. If we accept your order, you will receive an order confirmation by e-mail after receipt of your order, with which the contract is concluded.
2.2 Once you have found the product you want, you can take a closer look at it without obligation by clicking on the product name or the product image. By clicking on the button [Add to shopping cart] you can place the item in the shopping cart. You can view the contents of the shopping basket without obligation at any time by clicking on the [Shopping Basket] button. You can remove or change the products from the shopping basket by clicking on the [Change] and [Delete] graphics. If you want to buy the products in the shopping basket, click on the [Checkout] button on the “Shopping Basket” page. In the course of the further ordering process, you set up a customer account with us for your first purchase and select the shipping method and the payment method. In the last step, you will receive an overview of your order data under “Order information” and can check all details again and [correct] or change them. You can also correct input errors by navigating backwards in the browser or by cancelling the order process and starting again. To complete the purchase, you must accept our General Terms and Conditions and press the [Buy] button. This will send the order to us.
2.3 If the seller offers the option of payment in advance, the contract is concluded at the time the customer provides his bank details and complies with the request for payment. If the payment is not received by the Seller within 10 calendar days after the order confirmation has been sent, despite the due date and a reminder from the Customer, the Seller shall be entitled to withdraw from the contract, whereby the order shall lapse and the Seller shall be released from its delivery obligation. At this point, the order is deemed to be completed without any further consequences for the customer or the seller. Products for which advance payment is offered can therefore be reserved for a maximum of 10 calendar days.
§ 3 Storage of the contract text
We store your order, the order data entered and the entire text of the contract. We will send you an order receipt confirmation by e-mail and subsequently an order confirmation with all order data.
§ 4 Right of withdrawal for consumers
The following right of revocation only applies to consumers in distance selling.
1.Cancellation policy – Right of withdrawal:
You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of withdrawal: If you revoke this contract, we must reimburse you for the cost of the product, as well as the delivery costs. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
2.Exclusion of the right of withdrawal – The right of revocation does not exist:
• In the case of contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
• In the case of contracts for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature,
• If there is evidence of misuse, such as: if the product has already been demonstrably worn or altered.
• If the size chart given in the product description has not been taken into account. In this case, the product will be replaced by the seller, but the delivery costs are to be borne by the customer.
• If the revocation is not justified in detail.
§ 5 Model cancellation form
(If you wish to cancel the contract, please complete and return this form).
To [here the name, address and e-mail address of the entrepreneur is to be inserted by the entrepreneur]:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of
of the following goods (*)/provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only in case of paper communication)
(*) Delete where inapplicable.
§ 6 Prices and shipping costs
All prices include the statutory value added tax plus shipping costs. We deliver with suppliers of our choice. These may vary, however, as we always endeavour to offer our customers the best possible delivery conditions.
§ 7 Terms of delivery
7.1 Our products are shipped worldwide within a period of 3 to 14 days. The shipping costs are usually between € 4.- and € 30.- depending on the country of destination.
7.2 You can find more information on delivery conditions in our online shop.
§ 8 Terms of payment
8.1 Payment can be made either in advance by bank transfer, by credit card (VISA, Mastercard), by instant bank transfer or by Paypal.
We reserve the right to exclude individual payment methods.
8.1.1 If the customer chooses payment in advance, he has the option of transferring the amount in cash to the bank of his choice. In this case, the goods will be reserved until we have received the payment.
8.2 We reserve the right of ownership of the purchased item until the invoice amount has been paid in full.
§ 9 Warranty
If you are a consumer, the warranty shall be in accordance with the statutory provisions.
§ 10 Liability
10.1 The following exclusions and limitations of liability in connection with the Seller’s liability for damages shall apply irrespective of any other statutory requirements for claims.
10.2 The Seller shall be liable without limitation if damage has been caused intentionally or by gross negligence.
10.3 The Seller shall also be liable for slight negligence in the event of a breach of essential obligations, the breach of which jeopardises the achievement of the purpose of the contract, as well as in the event of a breach of obligations, the fulfilment of which makes the proper performance of the contract possible in the first place and on the observance of which the customer may regularly rely. In this case, however, the Seller’s liability shall be limited to the foreseeable damage typical for the contract. The Seller shall not be liable in the event of a slightly negligent breach of obligations other than those referred to in the above sentences.
10.4 The above limitations of liability shall not apply in the event of damage resulting from injury to life, limb or health, in the event of defects which were discovered after a guarantee for the quality of the product was given or in the event of defects which were fraudulently concealed. Liability under the law on liability for defective products shall remain unaffected.
10.5 Insofar as the Seller’s liability is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.
§ 11 Customer service
Please contact us if you have any questions, complaints or claims. You can reach us Monday – Friday between 9.00 a.m. and 6.00 p.m. by e-mail at firstname.lastname@example.org.
§ 12 Miscellaneous
12.1 The contractual language is German.
12.2 The European Commission provides a platform for online dispute resolution (OS). This can be reached via the following Internet address: https://ec.europa.eu/consumers/odr/.
12.3 If one or more provisions of these GTC are invalid, the remainder of the contract shall remain valid. Insofar as the provisions are invalid, the content of the contract shall be governed by the statutory provisions.
I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processing
A) EU General Data Protection Rule: https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_de
B) Austrian Data Protection Regulation: https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10001597&FassungVom=2018-05-25
C) German Federal Data Protection Act (BDSG): https://dsgvo-gesetz.de/bdsg/
I. Information about us as controllers of your data
The party responsible for this website for purposes of data protection law is:
Erne-Seder-Gasse 8, 1030 Wien, Austria
Tel.: +43 664 347 25 19
II. The rights of users and data subject
-with regard to the data processing to be described in more detail below, users and data subjects have the right.
-to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR);
-to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
-to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR;
-to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/ controllers (cf. also Art. 20 GDPR); to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR).
In addition, the controller is obliged to inform all recipients to whom it discloses data of any such corrections, deletions, or restrictions placed on processing the same per Art. 16, 17 Para. 1, 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Nevertheless, users have a right to information about these recipients. Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller’s future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.
III. Information about the data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.
EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Google guarantees that it will follow the EU’s data protection regulations when processing data in the United States. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website. Further information about the possible plug-ins and their respective functions is available from Google at https://developers.google.com/+/web/.
Through certification according to the EU-US Privacy Shield
Our website uses Google Fonts to display external fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google). Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant? id=a2zt000000001L5AAI&status=Active
We use YouTube on our website. This is a video portal operated by YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”. YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, hereinafter referred to as “Google”. Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant? id=a2zt000000001L5AAI&status=Active
MailChimp – Newsletter
We offer you the opportunity to register for our free newsletter via our website. We use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, hereinafter referred to as “The Rocket Science Group”. Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant? id=a2zt0000000TO6hAAG&status=Active the Rocket Science Group guarantees that it will follow the EU’s data protection regulations when processing data in the United States. In addition, the Rocket Science Group offers further information about its data protection practices at http://mailchimp.com/legal/privacy/